What is Tickets for Schools?

Tickets for Schools is a partnership scheme set up to enable schools to raise money by encouraging parents and friends of the school to buy tickets online through a web link from the school website. There are no vouchers to collect and no fiddly booking processes for the school office to administer. Schools can also benefit from discounts on tickets for group bookings through Tickets for Schools; these might include both educational trips for pupils and social trips for groups of staff, parents and families. The school will earn a commission on every ticket sold through their Tickets for Schools link

Who operates Tickets for Schools?

Tickets for Schools and www.ticketsforschools.com are owned and operated by Keith Prowse Ticketing, part of the Seatem Group. The ticket supplier and contracting entity for the transaction is Keith Prowse Ticketing, part of Seatem Theatre, Sport and Concert Tickets (UK) Ltd and Keith Prowse Attractions, which are both part of Seatem Group. Tickets for Schools contracts directly with all its suppliers, representing some of the biggest names in the industry. It is an official supplier for many organisations and is often an exclusive supplier of tickets to a wide range of shows, attractions and events, such as the V&A, Silverstone, the Royal Horticultural Society, the Farnborough International Airshow, the Clothes Show Live and many more.

Information on tickets

• All schools in the UK can take part in the scheme, including nursery, infant, primary, junior, middle, secondary and special needs
• Tickets for Schools has thousands of different tickets for national and international events available to choose from, with more being added all the time
• Tickets available to purchase will be displayed on the www.ticketsforschools.com website
• All tickets are subject to availability

Ticket prices

• Individual tickets featured on www.ticketsforschools.com are sold at the same price, or cheaper, than those available to the general public through the KeithProwse.com website
• Group tickets featured on www.ticketsforschools.com are sold at special school rates when possible, or at group or individual rates
• Specially negotiated group rates and special school rates will be made available for school groups to purchase through Tickets for Schools
• In addition, special offers will be available and a reduced payment processing fee, if a payment processing fee is applicable, will be made available where possible
• For clarity, any despatch/handling charge or payment processing fee will be shown separately from the face value of the ticket, in accordance with the Society of Ticket Agents and Retailers of which Keith Prowse is a founding member. Visit www.s-t-a-r.org.uk for more information

Commission Rates

• Commission will be calculated at the end of each term and sent to your school by cheque. The minimum payment will be £25. Any commission below this amount will be carried over to the next payment

*certain charitable events and merchandise such as show guides and programmes will earn a lower commission.

Confirmation and issue of tickets/vouchers

• When booking online through Tickets for Schools and on receipt of full payment we will issue a booking confirmation page and accompanying confirmation email
• Tickets will normally be despatched within 3 days of being purchased. Concerts and events with special souvenir tickets are generally despatched 10 days prior to the event date. Some events offer print at home tickets; these are fully supported for tickets purchased on Tickets for Schools

Refunds & Exchanges

• Tickets cannot be refunded or exchanged unless the event is cancelled in advance
• If an event is cancelled, you will be refunded the entire cost of your booking including any fees
• Tickets for Schools commission will be revoked if the event is cancelled

Security

We take credit card security very seriously and online purchases are protected by a number of security measures: the Tickets for Schools website is secured by a VeriSign SSL certificate. VeriSign is a recognised standard in establishing a secure environment between your web browser and our website. Any site that holds a VeriSign certificate ensures that you are using a secure system for your transactions. Security is also built into your browser, which is configured to manage a Secure Socket Layer (SSL) connection. This is assuming that you are running a relatively current version of Netscape Navigator/Communicator (v. 2.0 or newer), Microsoft Internet Explorer (v. 2.0 or newer), America Online (v. 3.0 or newer) or other name-brand browser software. Information sent from addresses that begin with https is encrypted before transmission. We have stringent checks in place to make sure that the transactions we process are not fraudulent. In addition to checks that look for patterns in credit/debit card use which may be erroneous, we also implement the following additional security procedures on all transactions: AVS - AVS (or Address Verification System) adds an extra level of security to a transaction. The billing address that you enter is checked against the address that the bank holds for that card. The bank will indicate whether there is a match between the entered address and the card address. If the address you enter does not match the address at which the card is registered the transaction may be deemed invalid.

CV2 - All credit and debit cards carry a security code number (CV2 or Card Verification Value). This number is known to the bank and printed on the card, but is not stored or printed anywhere else. Therefore, it can be used as a check that when you make your purchase you are in physical possession of the card, or have at least seen the card at some time. On most cards, the security code number is the last three digits of the number printed on the back, at the top right of the signature strip. On American Express cards the CV2 number is the four digit number situated on the front of the card above right of the card number. You will be required to enter this additional security number before your transaction can be completed.

Privacy of information

When you book with us we will ask for your name, address, credit card details, telephone number and email address, which we will securely hold against our records of your transaction. Credit and debit card details are also securely held by Seatem Europe Ltd. This allows us to fulfill your ticket request and track your order and contact you regarding your booking. No personal information provided by you will be used for marketing purposes unless you have explicitly agreed to the Data Protection statements on the booking page. If you have joined our free e-mail newsletter service we only use this information to send you e-mails that may be of interest you. You can unsubscribe from this service at any time by following the unsubscribe link on the bottom of the email you receive.

Cookies

To use the shopping basket on our website and to be able to earn commission for your school, you must have third party cookies enabled

Who can I contact for more information?

Individual & Group Bookings:
Support telephone - 020 7014 8450.
Support email - ticketsforschools@keithprowse.com